Great team, working together and dealing with the unique issues of small businesses like ours.
Each team member has a good understanding of our setup, thanks to their note system. New requests have been logged and find their way to resolution.
Very helpful and prompt even when we need someone in person for a hardware issue.
One less thing for us to worry about for our business.

We met with Igor to explain what our problems were in terms of internet cybersecurity. He was very patient and listened to our concerns, asked some questions to get a better idea of what we needed and wanted to accomplish. Within a day or 2, Igor came back to us with a written proposal, which gave us several options. He was very easy to work with and took the time to understand our needs and develop a solution that fit our budget. It's been a terrific experience working with him and I would highly recommend Igor and ITFIRM to other small and mid-size business owners.

Lost power in our building and our network went offline.  Our current IT guy could not solve the problem after days of trying.  I called Igor at ITFirm.  After an hour on the phone and in my system he had diagnosed the problem.  Two days later he spent barely 40 minutes in our office and had the problem fixed and the network back up and running.  I had dealt with Igor at a different business I worked at and always found his  work to be top notch, was happy to see that hadn't changed in the slightest.  I couldn't recommend him more highly.

Great Company. Igor is very professional and responsive, completely transformed the internet experience  at our business. Had issues with connectivity, slow speeds, and disconnecting all the time. And we’ve been running amazingly ever since he’s been here. Always very responsive if we need any help. Highly recommend.